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PAYLEX FREQUENTLY ASKED QUESTIONS
With Payflex, you can Pay Now, Pay in 3 or Pay in 4 instalments.
Here's an example using our popular 4 cube unit that costs R 1080.
1. What is Payflex?
Payflex offers the first truly free payment plan in South Africa. Check out with Payflex and choose to pay for your order in either 4 interest-free payments over 6 weeks (25% paid upfront) OR 3 interest-free payments over 3 paydays (33,33% paid upfront). Your goods are shipped immediately, and you incur no additional cost (zero fees, zero interest*).
Payflex is not a credit provider. Payflex provides interest and charge-free payment plans for low-value amounts over 6 weeks or over 3 paydays. This is commonly referred to in the industry as BNPL (Buy Now Pay Later) services. If one does not meet the required instalment dates, penalties are incurred, but not in the form of interest.
* Default fees apply if you miss a payment.
2. How easy is it to apply for a Payflex account?
It’s super easy! Payflex pride themselves on simplicity and making payments hassle-free. To apply for your Payflex account, simply select Payflex as your payment method at checkout, provide your ID number, and they will assess you in seconds. No documentation required, but there are qualifying criteria that includes having a good credit rating and credit history. It’s that simple.
3. Is it safe to use Payflex?
Absolutely. Payflex is an established payments company that is part of FeverTree Finance, a South African private equity firm.
4. Are there really no extra fees or interest rates?
That’s right, THERE REALLY ARE NO INTEREST OR EXTRA FEES. Simply put, Payflex is not like your traditional finance companies. They believe in giving you the choice to get it now and pay later! Pay your scheduled payments on time and you’ll pay the original price your item was advertised for. It does sound too good to be true, doesn’t it? Well, it’s not. There’s only one time you would ever pay more…and that’s if you miss a scheduled payment.
For Pay In 4 Payment Plans:
Total penalty default fees charged shall be capped at R255.00 (including VAT), or 50% of the Purchase Price (including VAT).
Penalties are calculated as follows:
A R85.00 fee is charged the day after you default. Further default fees apply for every week that the unpaid amount remains outstanding. So, another R85.00 fee is charged on day 7 and day 14 of the default period. Default fees for late payment are capped at R255.00. Please see Section 8 of the terms and conditions on their website www.payflex.co.za for more information.
For Pay in 3 Payment Plans:
Total penalty default fees charged shall be capped at R375 (including VAT).
Penalties are calculated as follows:
A R125.00 fee is charged the day after you default. Further default fees apply for every week that the unpaid amount remains outstanding. So, another R125.00 fee is charged on day 7 and day 14 of the default period. Default fees for late payment are capped at R375.00.
5. How do I contact Payflex?
You can find them at www,payflex.co.za. They are contactable on 010 444 0004 or support@payflex.co.za
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